Terms of Service
Last updated: January 2025
1. Bookings and Payment
All bookings are confirmed upon receipt of full payment. Prices are quoted in US Dollars (USD) and are per person unless otherwise stated.
2. Cancellation Policy
Cancellations made more than 48 hours before the tour start time receive a full refund. Cancellations within 48 hours of the tour are non-refundable. Tomi Tours reserves the right to cancel any tour due to safety concerns or extreme weather, in which case a full refund will be issued.
3. Group Size
All tours have a maximum capacity of 7 passengers per vehicle. Children under 2 years of age ride free but must be secured in a car seat provided by the parent or guardian.
4. Liability
All vehicles are fully insured and drivers hold valid Panamanian commercial licenses. Tomi Tours carries full liability insurance as required by IPAT Panama. Guests participate in tours at their own risk and agree to follow all safety instructions from their guide.
5. Changes to Itinerary
Tour itineraries are subject to change due to road conditions, traffic, or other circumstances beyond our control. Your guide will adapt the tour to ensure the best possible experience.
6. Contact
For booking questions or concerns, reach us at info@tomitours.com or via WhatsApp.