Privacy Policy

1. Information We Collect

We collect information you provide when making a booking: name, email address, phone number, and number of guests. We do not collect payment card data directly. All payments are processed through PCI-compliant third-party providers.

2. How We Use Your Information

Your information is used solely to confirm and manage your booking, send pre-tour instructions, and follow up after your experience. We do not sell or share your data with third parties for marketing purposes.

3. Communications

By providing your phone number, you consent to receive WhatsApp messages related to your booking. You can opt out at any time by replying STOP.

4. Cookies

This site uses minimal cookies for analytics (page views only, no personal identifiers). You can disable cookies in your browser settings without affecting site functionality.

5. Data Retention

Booking records are retained for 3 years for accounting and legal compliance purposes, then permanently deleted.

6. Your Rights

You have the right to request access to, correction of, or deletion of your personal data. Contact us at hello@tomitours.com to exercise these rights.

7. Contact

For privacy concerns: hello@tomitours.com